ID is a service that allows you to create credentials for authentication to access online services. To create a ID, the user must indicate an email address and a password.

If you already manage products and services through the Customer Private Area or access other site (s) and application(s) by MEO, Altice Empresas, and MOCHE, you can use the same email address and password, so you don’t need to create a account again.
If you do not have an Account, create one here. It's easy, just sign your name, email and password.

Yes, your username and password can be used to sign in Customer Private Area.

Please check if you haven’t already used the email address to access other services.
If you forgot your password, go to I forgot my password.

Yes. That is the only way we can ensure your email is correctly registered, and that we can get in touch with you if necessary.
It is therefore required that you confirm your email. After registering you will receive a link to confirm it.
If after 3 days you have not confirmed your email, the access will be blocked for security reasons. Once you confirm it, it becomes available again.
To avoid confusion we suggest you confirm your email right after you finish your registration.

If you have not received a confirmation email after registering please check the spam and deleted items folders in your mailbox.
If you still can’t find the confirmation email in your mailbox, request a new:

1. Sign in https://login.telecom.pt/?lang=en-US with your email access and click Enter.
2. Choose “Click here to receive a new email with instructions”

This is probably happening because you have not confirmed your registration within 3 days. Find the confirmation email we have sent you and click on the link.
If you still cannot use your sign in, call:

• 16 200 (Client Support - MEO)
• 16 206 (Client Support – Altice Empresas) or contact your client manager.

Yes, you can use the SAPO Login.

1. In the register page, press “SAPO Login” (in the register option);
2. In the ID page, press “SAPO Login” option to sign in.

In https://login.telecom.pt/?lang=en-US:

1. Choose the option “I forgot my password”.
2. Sign in your email username.
3. Enter the security text.
4. Click in “continue”.

You will receive a recovery email with a link. Click on it and follow the instructions to create a new password.
Every time you edit username and/or password all sites and applications with the same account will only recognize the new information.

Sign in with your email and password in https://login.telecom.pt/?lang=en-US.
In PROFILE, you can consult or edit your personal and/or access information, such as name, email address, password, PIN and mobile phone number.
Remember that every time you edit your username and/or password, all sites and applications with the same account will only recognize the new information

Only Altice Portugal companies.